Benefits of Genuine Parts
Questions? We’ve got answers.
Are genuine Mercedes-Benz parts really necessary to maintain the quality and integrity of my Mercedes-Benz vehicle?
Genuine parts are the only replacement parts for your vehicle manufactured, tested and approved by Mercedes-Benz and designed to the exacting specifications of each particular Mercedes-Benz vehicle. Anything less could compromise the performance and value of your vehicle.
Do I have the right to request genuine Mercedes-Benz parts be used in my repair work?
All genuine Mercedes-Benz parts must pass quality control checks for unsurpassed safety and reliability. All sheet metal parts are made from the correct grade of steel or aluminium, which have undergone a specific zincro-plating treatment for corrosion resistance, and (unlike many non-original parts) are engineered to precise genuine Mercedes-Benz standards. Many generic parts do not adhere to the same high standards for quality, fit, dependability and performance.